Q. Do I have to cancel my membership? How to cancel my recurring membership?

A. We offer different Membership plans for our customers to sign up to. There are non-recurring Membership when you'll be charged only once.
After the date of expiration of non-recurring Membership (i.e. by the end of the purchased period of time) it will be automatically ceased and you won't be charged anymore. You will not be charged again unless you want to subscribe again. You don't have to do anything about your Membership if it is non-recurring.

In case you are subscribed to Recurring Membership then your credit card will be charged every month to prolong your membership automatically. This type of Membership we recommend to our customers if they want to secure continuous access to our site for longer period of time (for a couple of months, for example). Recurring Membership will give you an opportunity to catch as much site updates as possible and in the same save your money. Recurring charges are distinctly cheaper in comparison with non-recurring memberships price. You can remain on recurring membership as long as you want or you may decide to stop it anytime you want it.
If you signed up to recurring Membership and then decide to cancel (stop) it, you can do so any day, any time. Just please make sure to complete Membership cancellation in good time, i.e. before the date of the next regular charge occur.

If you are not sure if your Membership recurring or non-recurring, you can visit support page of the Billing Company you are subscribed with and retrieve your Membership details there. You can also cancel your Membership right from these support pages. Below is the links to the support pages of the Billing Companies we work with:
CCBill
SegPay
365Billing
If you experience any difficulties with your Membership cancellation, please feel free to contact our support.

Q. I have signed up but my computer crashed right after that / I have never received an e-mail from you / I've lost all my membership information and I can't get into the site.

A. To retrieve your password, please send us inquire using same e-mail address that you've used for sign up. In your e-mail you should specify your site login and password and, if possible, transaction number or your Full Name as it appears on your Credit Card.

Q. I am sure I enter the correct login/password combination but I still can't get into the site.

A. Please note that usernames and passwords are case sensitive, it means that PaSsWoRd and PASSWORD are different. Please check that you enter them exactly as they appear on your signup email or copy and paste it into the authentication window using CTRL-C to copy and CTR-V to paste.

If nothing helps, please contact us providing us by e-mail with your login and password as it appears in your sign up e-mail.

Q. My password worked yesterday but today it doesn't. What should I do?

A. Probably your membership has expired. Please, sign up again. Another possible reason is that your password was banned by automate password control system. This system blocks any password that has being used at least twice by any person apart from the the one who have paid for access.

Also, your membership can be VOIDED by Billing if you supplied incorrect or incomplete personal information such as zip-code, address or phone number. Also your purchase will be voided if your mailbox reports that your mail cannot be delivered to you because of wrong e-mail address or because your mailbox is full.

If you are sure your membership is active, please contact us.

Q. I don't have a credit card, but I still want to join your site. What should I do?

A. Please review our Join Page for extra options.

Q. I've looked through the information above, but I still have a question. Can you help?

A. Yes, we can and we will help you when you contact us with any question!
But please avoid sending the same message twice, unless you haven't got a response in 24 hours. Duplicate messages take longer to verify and process. In your message, please provide us with your site login and password. This will help us to process your enquiry in a timely manner.

Playing Video Clips:

Our videos are plain Windows Media files.

Before playing a video of your choice, if possible save it to your hard disk. In this way you can keep videos in your personal collection and view them whenever you wish, without having to download them each time separately.

Playing videos directly from your hard disk also avoids having the delays caused by buffering and downloading.

To save a video to your hard disk, right click on the video link and choose "Save link target as" (with some browsers "Save source as" or "Save target as"). For Mac users: use CTRL+mouseclick, and "save link to disk". Save the file to your PC, then play it in the usual way.

Viewing pictures:

You don't have to scroll right and left to see the site/the pictures if you have a best screen resolution. Our pictures are of high quality and high resolution, so if you have 800x600 or even 640x480, please try change your screen resolution to 1024x768 or even higher for best viewing results.

Picture slide shows

We do have slide show option on the most of our galleries. In order to start slide show you'll need to open any picture in the gallery and find "pause" button beneath the picture. While pressing this button you'll get pictures renewing every 5 seconds on your screen.
The "pause" button will look like this:

Saving Pictures

Downloading pictures is very easy. If you're using Windows Just click on the picture with your right mouse button Click "Save Picture/Image As..."
Then provide the browser with the location on your hard drive where you want to store the image.

If you are using Macintosh: Click on the thumbnail and receive the page with the picture on it.
Click on the image and hold the mouse button, then choose "Save Image As..." from the resulting pop up menu. Locate the folder where you want to save the picture in the window that comes up.